Welcome to Execuspa (“we,” our,” or “us”). We value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make bookings, purchase our products or services, or interact with us online or in-person.
By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information: Name, phone number, email address, physical address, date of birth, and other details you voluntarily provide when booking an appointment, filling out a form, or contacting us.
Booking & Transactional Information: Service preferences, appointment history, product purchases, payment details (processed securely via third-party providers), and special requests.
Usage Data: Information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and session duration.
Cookies & Tracking Technologies: We use cookies and similar tools to personalize your browsing experience, analyze traffic, and improve our site. You can modify your cookie preferences via your browser settings.
Third-party Information: We may receive limited information from trusted third parties (e.g., payment gateways, booking platforms, or marketing tools) to enhance our service to you.
2. How We Use Your Information
Your information helps us:
Process and confirm bookings or service requests.
Provide personalized service and product recommendations.
Communicate appointment confirmations, reminders, and updates.
Send promotional offers, newsletters, and updates (only if you’ve opted in).
Improve our website and customer service experience.
Comply with applicable laws and regulations.
3. Data Security
We implement appropriate security measures — both digital and physical — to protect your data from unauthorized access, misuse, or disclosure. While we take security seriously, please note that no method of transmission over the Internet or electronic storage is completely secure.
4. Third-Party Services & Links
Our website may include links to external websites or third-party services (e.g., booking systems, payment processors). These platforms operate independently and have their own privacy policies. We encourage you to review those policies, as we are not responsible for their content or practices.
5. Your Privacy Choices
You have control over your personal information. You may:
Update, correct, or delete your data by contacting us.
Unsubscribe from marketing communications at any time via the link in our emails or by reaching out directly.
Adjust your cookie preferences through your browser settings.
6. Children’s Privacy
Execuspa does not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us so we can delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Updates will be posted on this page, and the “Last Updated” date at the top will be revised accordingly.
8. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Execuspa
info@execuspa.com
+27 61 206 7780